Friday, February 10, 2012
Windows Phone Update - BITS failure
Yesterday I had this popup on my new Nokia Lumia 800 for a phone update. I connected it my laptop and up came the Zune. I went through the wizard for the update, and but lo, the update failed.
The error conveyed that the failure was due to a problem with BITS. For the newbies, BITS stands for Background Intelligent Transfer Service. This is the piece of service which helps the automatic Windows Updates to happen.
Anyways, the error notification was helpful in spitting out a code - 8018119C.
I had some trouble finding out the cause and a remedy. In my hunting, I found this link: http://support.microsoft.com/kb/2484484#8018119C.
According to this site, I had to clear the logs created by the BITS service. So all I had to do was to kick on the console and execute the following command:
c:\bitsadmin /reset
This clears all the logs created.
I then re-plugged the phone and the update started.
The error conveyed that the failure was due to a problem with BITS. For the newbies, BITS stands for Background Intelligent Transfer Service. This is the piece of service which helps the automatic Windows Updates to happen.
Anyways, the error notification was helpful in spitting out a code - 8018119C.
I had some trouble finding out the cause and a remedy. In my hunting, I found this link: http://support.microsoft.com/kb/2484484#8018119C.
According to this site, I had to clear the logs created by the BITS service. So all I had to do was to kick on the console and execute the following command:
c:\bitsadmin /reset
This clears all the logs created.
I then re-plugged the phone and the update started.
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